As a wear steel manufacturer, our customers have come to depend on us to deliver a quality product, consistently. When producing steel that is wear, abrasion, and impact-resistant, it is imperative to take quality and consistency seriously. For these and similar reasons, ISO 9001:2008 is important to wear steel manufacturing companies like JADCO.
A subset of ISO 9000 (the International Organization of Standardization’s rigorous, highly respected criteria for quality management systems), ISO 9001:2008 certification ensures that our products are not only well made, but are consistent, free of defects, contamination, or anything else that can compromise the product’s integrity. JADCO proudly received its ISO 9001:2008 certification last year, and we’re thrilled about what this certification means for our company and for our customers.
ISO 9001:2008 is important to nearly every company — not only wear steel manufacturers. It’s recognized and trusted all around the world and provides customers with peace of mind. When seeking to implement a quality management system that leads to ISO 9001:2008 certification, there are two main ways to do it: QMS development or gap analysis.
If you don’t already have a quality management system (QMS), it’s crucial to put one in place. When starting from scratch, it’s important to use ISO 9001:2008 as a guide all the way through. Document the quality management system thoroughly, and have a written policy as well as a quality manual. Make sure to have clear communication with employees about the policy, and that everyone knows their particular job in carrying out the mission at hand. Above all, focus on customer satisfaction and the continuous improvement of your business.
If a quality management system is already in place in your company, the next step is to do gap analysis. Compare the existing QMS to the ISO 9001:2008 standard to see what is necessary to close the gaps.
A QMS may be good, but it may not quite be on the ISO 9001:2008 level yet. The cornerstone of ISO 9001:2008 is a demonstrable commitment to not just quality, but overall improvement. This includes regularly setting and achieving new goals –Businesses grow and evolve; technologies change. For this reason, we feel that ISO 9001:2008 is of undeniable importance to a wear steel manufacturing company like JADCO. As our business evolves, our quality management system needs to evolve with it, or it will become outdated and useless.
Ultimately, a rock-solid quality management system helps define who you are as a company – through your product development, manufacturing, delivery, customer service and beyond. We should also note that in the qualification process we found it invaluable to have a qualified consultant partner with us to set us up for success. ISO Certification is no simple achievement, and unless you are extremely familiar with the standard, the time saved with a consultant is well worth the expense.
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Posted on 04/10/2013 at 12:00:00 AM